Refund & Return Policy

Returns

If you are not satisfied with your product, you can return it to us for a refund within 14 days of receiving the product.

The return policy will not apply if you have already worn the product. Therefore, please keep the status of the product exactly the same as the one received.

If you want to return the product please contact us and we will provide you with the return address and instructions.

Return the product to the address we have provided to you and then provide us with the tracking number.

Please do not use major shipping companies such as DHL, EMS, or FedEx. Use the regular registered mail service to avoid entry problems.

The cost of return shipping is entirely your responsibility.

You should always bear in mind that returning a product to China is not easy and it may happen that the Chinese customs will not accept your return and will return the product to you.

In this case, it could happen that you will have to ship twice and wait a long time.

So before buying, please carefully choose the product and size, in order to avoid the possibility of having to return it.

In any case, we will not be able to provide you with a refund if we have not first obtained the purchased product back.

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HOW TO BUY

To purchase, please contact us immediately via Zalo/WhatsApp:(+852) 9785 5943  for detailed advice and support!

Global customers – We are very sorry for this incident – ​​Currently, our global bank accounts are temporarily suspended, we only accept USD currency via Paypal payment gateway with account   – RECEIVE MONEY BEFORE DELIVERY –Digital currency- For more details please contact our WhatsApp

For customers in Hanoi, HCM & Hong Kong – We can deliver directly within 24 hours – Customers in neighboring provinces, make an appointment within a range of about ~ 100KM, we can deliver directly within 24 hours

For customers living far away – Please deposit to make sure that you really want to buy the product, we will receive and process your order as soon as possible and deliver it through the delivery units – When you receive the product,are not satisfied with the product / too big / too small for your wrist – We will deduct the shipping cost and refund you the remaining amount after deduction.

If you do not find your desired style and color matching, please contact us immediately via Zalo/WhatsApp: (+852) 9785 5943

To celebrate its 20th anniversary, the company is offering 2 years of free repair with any purchase now

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